Frontdoor is a tech-enabled, people-driven platform for home services. It’s the largest provider of home service plans in the United States, with a network of more than 17,000 pre-qualified professional contractor firms serving more than 2.2 million customers across the nation.
In a Nutshell
In a nutsehll, Front Door is a customer home servicing platform that connects home service providers, retailers and more, with users.
Core Features
The system comes with a number of highly efficient modules.
Home Service Plans
Covers the repair or replacement of home’s major systems and appliances and helps protect the homeowner’s budget from unexpected costs. Also provides electronics and smart device coverage & rekey service.
Innovative Technology
The platform leverages augmented reality, remote communication and more to transform how home service providers, real estate agents and others engage with homeowners and work more efficiently.
On Demand & Add-on Services
From seasonal HVAC tune-ups to power washing, the customers have access to a variety of additional & on demand services and repairs through our nationwide contractor network.
Technical Challenges
Documentation
We learned about the importance of documentation of even the smallest things and how it can make a big impact further along in the project.
Pace of Development
The project called for frequent revisions leading to slow paced development.
Smart Algorithm
The platform aims to take the guesswork and stress out of home repairs and maintenance. So we implemented an efficient algorithm to predict the relevant services that a client might need.
End Result
Development
We came up with a suitable architecture to incrementally build and implement each module.
Development
We continually investigated improvement scope & delivered optimized solutions.
